MOLEINA TRIPS

Frequently Asked Questions

Everything you need to know about booking Hurghada excursions, boat trips, safaris, Cairo & Luxor tours, and transfers with Moleina Trips.

1. Dutch Registered

  • EU Security: Dutch KVK (42010382) & VAT registered.
  • 5+ Years Experience: Trusted local Egyptian partners.
  • Multi-Language: Dutch, English.

2. Easy Booking

  • WhatsApp Booking: Reserve online or after arrival.
  • Hotel Pickups: Transfers from central Hurghada & bays.
  • 36h Free Cancel: Flexible terms for all guests.

3. Top Experiences

  • Red Sea Voyages: Orange Bay, Islands, & Speed Boats.
  • Cultural Trips: Private or group Cairo & Luxor tours.
  • Desert Safaris: Quad bikes, buggies, & Bedouin dinners.

General Questions About Moleina Trips

What is Moleina Trips?

Moleina Trips is a Dutch travel service company specializing in excursions, tours, and travel experiences in Hurghada, Egypt. We work with carefully selected and trusted local suppliers in Egypt to provide reliable, well-organized experiences ranging from Red Sea boat trips and snorkeling to desert safaris and private Cairo/Luxor day trips.

Is Moleina Trips a Dutch company?

Yes. Moleina Trips is registered in the Netherlands with the Dutch Chamber of Commerce (KVK: 42010382, VAT: NL005431129B55). Our business is managed from the Netherlands, while our tourism services are operated in Egypt through professional local partners.

Where does Moleina Trips operate?

Our main destination is Hurghada on the Red Sea. We also arrange excursions to Cairo, Giza Pyramids, Luxor, Orange Bay, Giftun Islands, Dolphin House, White Island, desert safari locations, and other destinations in Egypt upon request.

Booking & Reservations

How can I book an excursion with Moleina Trips?

Simply contact us via WhatsApp, email, or our website with your hotel name, number of guests, preferred excursion, preferred date, and special requests. Our team will verify availability and send you the options and pricing.

How far in advance should I book?

We recommend booking as early as possible—especially during busy holiday periods—for popular excursions like private speed boats or dolphin trips. However, we can often accommodate short-notice bookings based on availability.

Do I need to pay in advance & will I receive a confirmation?

Some activities require full payment or a deposit to confirm the reservation, while others allow agreed on-site payment terms. You will always receive a full booking confirmation via WhatsApp or email prior to departure.

Can I book after arriving in Hurghada?

Yes! You can message us anytime after arriving in Hurghada, and we will arrange your available excursions and pickup logistics.

Hotel Transfers

Is hotel pickup included?

For most excursions, hotel pickup and return transfers in central Hurghada are included. We confirm your exact pickup time prior to the trip.

Do you provide transfers from Makadi Bay, Sahl Hasheesh, El Gouna, or Soma Bay?

Yes, transfers from areas outside central Hurghada can easily be arranged. Small additional transfer fees may apply depending on the resort location.

Boat Trips, Snorkeling & Dolphins

What boat trips are available & is gear provided?

We offer Orange Bay, Paradise Island, Dolphin House, private speed boats, VIP trips, and diving. Snorkeling gear (masks, fins, life jackets) is provided by local operators. Beginner lessons and guidance are provided by certified crew members.

Can I see or swim with wild dolphins?

Dolphin spotting and swimming are possible during specific Red Sea trips. Because wild dolphins inhabit their natural habitat, sightings can never be 100% guaranteed, as we strictly prioritize marine life protection and responsible safety standards.

Can I book a private speed boat?

Yes. Private speed boats provide custom flexible schedules, privacy, and tailored itineraries for couples, families, or small groups.

Cairo, Luxor & Cultural Tours

Do you organize trips to Cairo, the Pyramids & Luxor?

Yes. We organize day trips from Hurghada to Cairo (Giza Pyramids, Egyptian Museum) and Luxor (Valley of the Kings, Karnak Temple, Hatshepsut Temple, Colossi of Memnon) via group buses or private transfers.

Are private Cairo and Luxor excursions available?

Yes. Private cultural trips offer personalized door-to-door transportation, flexible timing, and dedicated private Egyptologist guides.

Safaris, Children & Packing Tips

What desert safari activities do you offer?

Options include Quad Biking (ATVs), Spider Buggies, Jeep Safaris, Bedouin village experiences, sunset desert dinners, stargazing, and camel riding.

Can children participate in excursions?

Children can join almost all trips. Age and safety restrictions apply for quad driving, scuba diving, and horse riding. Please state child ages during booking so we can recommend the safest options.

What should I bring on boat or snorkeling trips?

Bring swimwear, towels, sun protection (sunscreen, sunglasses, hat), comfortable clothing, waterproof bags for valuables, and cash for optional personal expenses.

Pricing, Cancellations & Safety

How are prices structured & what payment methods are accepted?

We offer fair, transparent pricing in Euros with zero hidden local fees. Group and family discounts are available. Payments can be made via Bank Transfer, Online Card payment, or cash upon agreement.

What is the cancellation policy?

Cancellations up to 36 hours prior to departure are free of charge. Cancellations within 48 hours or no-shows are generally non-refundable due to reserved spaces and maritime permit costs.

What happens in bad weather & is travel insurance needed?

If Coast Guard authorities cancel sea activities due to high winds or weather, we offer immediate rescheduling or an alternative trip. Comprehensive travel insurance covering medical, accident, and trip disruption is strongly recommended.

Still Have Questions?

Our team is ready to help you plan your perfect experience in Egypt. Be part of the team, not just a customer!

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